Elizabeth Batchelor: No relevant financial relationship(s) to disclose.
Michelle Imperio, MD: No relevant financial relationship(s) to disclose.
Feedback is an integral part of trainees’ learning at every level of medical instruction. Effective feedback supports the trainees’ progress and improvement by facilitating greater self-awareness and supporting the trainee in identifying actions to move toward goals. Although every clinician will at some point need to provide or receive feedback, relatively little instruction is given on optimizing this process. Often trainees are left to develop these skills based on experience or personal investigation. This interactive session will demonstrate evidence-based approaches to providing feedback in a clinical setting and explore the guiding principles behind establishing a culture of effective feedback, while allowing attendees to interact and immediately apply these methods through forum discussions. Particular emphasis will be on barriers to successful communication of feedback, with a focus on approaches to negative or constructive feedback and other difficult situations. The session design is founded on the principles of simulation and case-based learning, using forum theatre and simulated and interactive approaches to directly engage attendees and promote early integration and application.
Learning Objectives:
Recognize barriers to providing effective clinical feedback
Compare and contrast specific techniques and approaches best suited to specific situations involving difficult feedback, effectively building a toolkit of effective feedback strategies for implementation and refinement in practice as clinical educators
Describe principles of establishing an effective feedback culture
Apply deliberate practice of strategies and skills reviewed through interactive activities and simulation
