Frequently Asked Questions

If you still have questions after reviewing the FAQs, please contact SCCM Customer Service at +1 847 827-6888 or support@sccm.org.

General

What are the dates and location of the 2024 Critical Care Congress?
The 2024 Critical Care Congress will take place Sunday, January 21, through Tuesday, January 24, 2024, at the Phoenix Convention Center in Phoenix, Arizona, USA.

Pre-Congress education opportunities are available on January 19 and 20, 2024.

What is Congress Digital? 

Access recorded sessions from Congress to ensure that you are up to date on the latest knowledge and research in the field. Accredited continuing education credit and maintenance of certification points are available. Congress Digital will be available 30 days after the live event.

Those registered for the in-person event receive complimentary access to Congress Digital. 

What health precautions should I expect in Phoenix?
SCCM adheres to the COVID-19 guidance of the Centers for Disease Control and Prevention (CDC) and local governments to provide a safe and comfortable environment for attendees.

Is continuing education credit offered?
Physicians, nurses, pharmacists, respiratory therapists, and dieticians have the opportunity to earn accredited continuing education credit and maintenance of certification points.

How can I become an exhibitor?
SCCM has many different exhibitor, sponsorship, and advertising opportunities at the 2024 Critical Care Congress. View more information.

Registration

What registration options are available?
The 2024 Critical Care Congress is an in-person event. Congress Digital is available for those who cannot join SCCM in Phoenix.

Discounted pricing is available for SCCM members for the live event and for Congress Digital. 

Please visit the registration page to view all your options.

When are the different registration deadlines? 
To receive the early rate for the event, register by November 15, 2023. To receive the advance rate, register by December 13, 2023. Please visit the registration page for details.

I registered but have not received a confirmation. How can I get another one sent to me?
Please contact SCCM Customer Service at support@sccm.org or +1 847 827-6888.

What is included in the cost of my registration?
In-person attendees receive admission to all general Congress sessions and Connections Central. Registration for the in-person Congress includes access to Congress Digital for one year. Both in-person and digital options include accredited continuing education credit opportunities.

Are meals included with my registration?
Meals are NOT provided during the conference. There may be light snacks and coffee offered, and Exhibit Hall breaks may offer coffee. Some SCCM sections, chapters, sponsored groups, and industry partners will host events that may have food and beverages available, but this is not guaranteed.

Can I cancel my registration?
Policy: Cancellations for the 2024 Critical Care Congress must be submitted in writing and are subject to a $100 nonrefundable processing fee. Cancellations for the event must be postmarked before December 14, 2023. Cancellations postmarked after this date will not be refunded. Please allow four weeks to process refunds.

How can I buy tickets for special events?
When you complete your Congress registration, you have the option to purchase tickets for special events during Congress.

If you are already registered for Congress and would like to add a ticketed session, please modify your existing Congress registration. To modify your registration, log in to your account in the SCCM store. Once logged in, select "All Events." Select the "Details" button from the Congress line item. Once on the Congress event page, select "Edit Registration." Select the events you would like to attend and then select "Add to Cart." Follow the prompts to complete your transaction.

Can I purchase tickets for special events when I arrive at Congress?
A limited number of tickets for special events may be available at the registration desk; however, SCCM cannot guarantee the availability of tickets on site.

How can I attend a pre-Congress educational opportunity?
You can register for pre-Congress educational opportunities when you complete your Congress registration. Each course has a registration fee.

If you are already registered for Congress and would like to add a ticketed session, please modify your existing Congress registration. To modify your registration, log in to your account in the SCCM store. Once logged in, select "All Events." Select the "Details" button from the Congress line item. Once on the Congress event page, select "Edit Registration." Select the events you would like to attend and then select "Add to Cart." Follow the prompts to complete your transaction.

I registered, but I'd like to add additional ticketed events to my registration. How can I do that?
If you are already registered for Congress and would like to add a ticketed session, please modify your existing Congress registration. To modify your registration, log in to your account in the SCCM store. Once logged in, select "All Events." Select the "Details" button from the Congress line item. Once on the Congress event page, select "Edit Registration." Select the events you would like to attend and then select "Add to Cart." Follow the prompts to complete your transaction.

Does my Congress registration include admittance to Friday or Saturday pre-Congress educational opportunities?
No. There is an additional fee for all Friday and Saturday pre-Congress educational opportunities. Learn more here. These courses are a great way to personalize and focus your time with peers who share your interests.

Can I attend a pre-Congress educational opportunity only and not the entire Congress?
Yes, you can attend a pre-Congress educational opportunity and not attend Congress. You can register here.

Can I bring a spouse or other guest to Congress?
Guests are allowed in certain settings. Guests are not allowed in educational sessions. Guests can visit the Exhibit Hall; if guests are under the age of 16, they must be accompanied by an adult. Guests are welcome at receptions and non-educational sessions. Select members can purchase tickets for guests to accompany them on a Select Member Tour.

Schedule

Can I see the education schedule before Congress begins?
Yes, you can view the schedule here.

What are thought leader sessions?
Thought leader sessions feature prominent experts and hot topics. Find the full list here.

Hotel, Travel, and Sightseeing

Does SCCM have hotel rooms available for Congress attendees?
Yes. SCCM reserves blocks of rooms for attendees each year. You can learn more about how to reserve a room here. The deadline to make reservations at the guaranteed group rate is December 26, 2023.

What is the headquarters hotel?
The headquarters hotel is the Sheraton Phoenix Downtown Hotel, 340 N. 3rd Street, Phoenix, Arizona. Find out more about it and make your reservation here.

Do I have to be registered for Congress before I can book my hotel in the block?
No. Hotels can be booked at the discounted Congress rate before you register. SCCM encourages booking as early as possible to ensure you reserve a room at your preferred hotel.

What are the benefits of booking a hotel in the SCCM room block? 
Benefits of booking through the SCCM Housing Bureau include:

• Deeply discounted room rates
• An exclusive guest experience with perks tailored to Congress attendees
• Assurance that your stay is in a quality hotel within walking distance of the convention center
• Access to government rates for those who are eligible

What sightseeing opportunities are available?
Explore opportunities here.

Are tours being offered?
Yes, a tour for Select members is available. View details here. Registration is done in conjunction with Congress. If you are already registered for Congress and would like to add a ticketed session, please modify your existing Congress registration. To modify your registration, log in to your account in the SCCM store. Once logged in, select "All Events." Select the "Details" button from the Congress line item. Once on the Congress event page, select "Edit Registration." Select the events you would like to attend and then select "Add to Cart." Follow the prompts to complete your transaction.